Our Customer Success team are at the heart of Verifile's relationship with our customers. From understanding the customers needs, to identifying the right solutions, supporting the initial onboarding and managing the ongoing relationship, we make sure our customers get the most from our services. By acting as trusted advisors, creating added value and introducing new services, we aim to wow our customers so that they come back to us again and again.
We’re proud of the work we do to support our customers, their candidates and employees – and even prouder when a customer tells others how great we are.
Meet some of the team...
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Being part of the Customer Success team at Verifile means that there's always something interesting happening - no two days are the same. Surrounded by the support of a dynamic team, all of whom bring a different set of experiences and skills, it's an environment where you can take risks, make changes, and have a genuine impact on the organisation
Jenny
Customer Success Manager
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Here at Verifile, I’ve learned a lot about working with different types of customers from around the world. I’ve enjoyed being able to solve problems, spreading knowledge I’ve learned about our products and helping customers with new challenges knowing that I may not have changed the world, but I did at least make someone else’s day brighter!
Renya
Customer Success Manager
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The team at Verifile are very welcoming and everyone has gone out of their way to support my first few weeks with the business.
New Team Member